Student, Staff and Visitor FAQs

Staff and Student FAQs

    Coronavirus (COVID-19) Frequently Asked Questions 

    Advice is subject to evolving public health guidelines. 

    Click here for our COVID-19 Guide, which sets out policies and procedures for returning to campus. 

    Click here for the latest COVID-19 updates for students and staff. 

    For all queries and concerns, please email: 

    • Q. I have symptoms of Covid-19. What do I do?

      A. Those aged 4-39 with Covid-19 symptoms are advised to perform an antigen test. You can book antigen tests online from the HSE between 8am and 8pm, 7 days a week here. Only book 1 kit per person. Self-isolate (stay in your room) and follow this advice even if you had your first round of Covid-19 vaccines, a booster, or a positive PCR test in the past 3 months. 

      If you are 40 or older and you have Covid-19 symptoms, self-isolate (stay in your room) book a PCR test and follow this advice even if you had your first round of Covid-19 vaccines, a booster, or a positive PCR test in the past 3 months. 

    • Q. What if I have a positive antigen test?

      A. If you have a positive (detected) antigen test result you need to:

      • self-isolate (stay in your room)
      • wear a medical grade or respiratory face mask if you have to be around other people
      • report your positive test result here and list your close contacts 

      You need a PPS number to report your result online, if you do not have one, freephone HSE Live 1800 700 700 to report your result and list your close contacts. 

    • Q. How long to self-isolate?

      A. You should self-isolate (stay in your room) as soon as you notice symptoms of Covid-19 or get a positive Covid-19 test result. Either of these are considered day zero when you are counting your days of self-isolation. You need to self-isolate for 7 fully days. You can stop self-isolating after 7 days have passed if you have no symptoms or your symptoms are mostly gone. It's ok to stop self-isolating even if you have a mild cough or changes to your sense of smell, these can last for weeks after the infection is gone. 

    • Q. What do I do after 7 days?

      A. After 7 days of self-isolation, please take extra care for another 3 days to reduce the risk of passing Covid-19 on. Limit close contact with people outside your household, wear a face covering, avoid contact with anyone who is at higher risk of severe illness from Covid-19, work from home unless it is essential to go in person and follow all the usual advice on how to protect yourself and others from Covid-19.

    • Q. What do I do about missing college/work or placement while self-isolating?

      A. The HSE will send you a text message notifying you of a positive PCR result or confirming that you have logged a positive antigen test. This can be presented as evidence of absence due to medical requirements to your college/work/placement officer. You can contact the student health service or your GP if you require a medical certificate. 

    • Q. How do I get a booster dose of the Covid-19 vaccine?

      A. You need to wait 3 months (at least 90 days) after your first round of Covid-19 vaccination before you can get a booster. If you had Covid-19 since you were vaccinated, you should get your booster dose at least 3 months after your positive test result. There are 3 ways to get your booster dose: 

      • book a vaccination centre appointment via
      • go to a walk-in booster clinic for your age group. Details via
      • book an appointment in a participating pharmacy
    • Q. Where can I get an EU digital Covid cert?

      A. These are issued by the Government here. You can request:

      • a certificate if you have received your primary Covid-19 vaccination 
      • an updated certificate if you have had a booster dose
      • You can also request a certificate of recovery from 11 days after a positive PCR test here.